Dwi, N., and E. Simatupang. “Positive Politeness Strategies At Google Review Post Caption”. JURNALISTRENDI : JURNAL LINGUISTIK, SASTRA, DAN PENDIDIKAN, Vol. 9, no. 1, Apr. 2024, pp. 56-64, doi:10.51673/jurnalistrendi.v9i1.2153.